Information We Collect

zorivaneluthq collects information that you provide directly to us when using our financial services platform. This includes personal details you share during account registration, transaction history, and communication preferences.

How We Use Your Information

Your personal information helps us deliver personalized financial services while maintaining the security and functionality of our platform. We process your data for legitimate business purposes under Australian Privacy Principles.

We use collected information to process your financial transactions, provide customer support, send important account notifications, and improve our services based on usage patterns and feedback.

Data Storage and Security

zorivaneluthq implements comprehensive security measures to protect your personal and financial information. Our data storage practices comply with Australian privacy legislation and industry security standards.

We use encrypted connections for all data transmission, secure servers with restricted access, and regular security audits to maintain the integrity of your information. Our team receives ongoing training on privacy protection and data handling procedures.

Your data is stored on secure servers located within Australia, ensuring compliance with local data residency requirements. We maintain backup systems to protect against data loss while ensuring these backups receive the same level of security protection as primary data stores.

Sharing and Disclosure

zorivaneluthq does not sell or rent your personal information to third parties. We only share your information in specific circumstances that are necessary for providing our services or as required by Australian law.

Your Privacy Rights

Under the Australian Privacy Act 1988, you have several rights regarding your personal information. You can access, correct, or request deletion of your personal data, subject to certain legal and operational requirements.

You may request a copy of the personal information we hold about you, ask us to correct any inaccuracies, or withdraw consent for certain types of data processing. We will respond to your requests within the timeframes required by Australian privacy legislation.

To exercise these rights, contact our privacy team using the details provided below. We may need to verify your identity before processing certain requests to protect your personal information from unauthorized access.

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Data Retention

zorivaneluthq retains your personal information for as long as necessary to provide our services and comply with legal obligations. Different types of information may have different retention periods based on regulatory requirements and business needs.

Account information and transaction records are retained for seven years after account closure to meet Australian financial record-keeping requirements. Marketing communications preferences are kept until you unsubscribe or request deletion.

When information is no longer needed, we securely delete or anonymize it according to industry standards. Some information may be retained in backup systems for a limited additional period to ensure system integrity and disaster recovery capabilities.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze platform usage. These small files help us remember your preferences and provide personalized services.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our platform and your ability to access some features.

We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period. Our cookies do not contain personally identifiable information and are used solely for platform functionality and analytics.

Policy Updates

zorivaneluthq may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of significant changes through email or prominent notices on our platform.

Minor updates that do not affect your rights or how we handle your personal information may be made without individual notification. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account by contacting our support team.